For the update JAVA version 8 or higher must be installed on your computer.
For MAC-OSX operating systems please switch off the gatekeeper function temporarily. Furthermore we strongly recommend to remove the partly pre-installed FTDI driver AppleUSBFTDI.kext. This is possible with the software AppZapper, among others.
Then install the driver for the USB port of your splitgrade or for the required USB-to-serial converter when using older Splitgrade models with a COM port. To avoid difficulties with the driver installation, we recommend to use a converter with FTDI chipset in this case.Finally download the launch file and start the update process by a click to that file which is located in the download section of your computer.